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OTA NOTICE

GV70 Hands On Detection (HOD) system - Notice of free repair

2025.01.17

This notice is sent to you in accordance with Article 32-2 of the Motor Vehicle Management Act of Korea.


First of all, Hyundai would like to sincerely thank you for your interest and support.
We sincerely apologize for the inconvenience caused by this free repair.
We plan to voluntarily carry out free repairs as follows to prevent potential disruption to the operation of your vehicle in advance.





1. Free repair information


Free repair information table
A Vehicle model GV70 (JK PE)
B Date of manufacture ’24.05/16 ~ ’24.09/25
C Device or part Hands On Detection (HOD) system
D Cause Hands On Detection (HOD) system software setting error


2. Details of free repair


Free repair information table
A Free repair period Jan. 24, 2025 ~
B Method of repair Hands On Detection (HOD) system upgrade (OTA update)
(Check whether the GCS is open and OTA update)
※ OTA (Over-The-Air) update : Wireless update technology for vehicle controller.
C Time required Hands On Detection (HOD) system update: about 20 minutes.
D Location and department in charge GCS-opened vehicles: Wireless (OTA) update is available, center and blue hands are not required
※ OTA update guide : Genesis Customer Center (080-700-6000)
GCS unopened vehicles: Hyundai Motor High-tech center or Bluehands
※ GCS : Genesis Connected Services
E Cost Free of charge
F Impact on the vehicle if no action is taken The switch signal from the Hands On Detection (HOD) system may be unstable, which may cause the sleep mode to not work properly.


3. Additional information


  • A. This free repair will be conducted through OTA (Over The Air) sequentially for customers who are using Genesis Connected Services (GCS).
    Customers who have completed the OTA update do not need to bring their vehicles to the direct high-tech center or Bluehands.
    If you have any questions, please contact the Genesis Customer Center.
  • B. We provide free home-to-home service when you put the vehicle into the service network. For details, please contact the Genesis Customer Center.
    - You may bring the vehicle to the service network yourself.
  • C. Inquiries and reservations: Genesis Customer Center (080-700-6000)



4. Other information the manufacturer wants to add


※ Notice to vehicle leasing companies and car rental companies ※

Upon receipt of this customer notice, please deliver it to the actual user without delay or receive a free repair yourself.


We sincerely apologize for any inconvenience this may have caused you. Hyundai Motor Company will do its best to make more perfect products.




※ Notes on over-the-air (OTA) update


  • A. If the battery has been removed and then attached, you can update the vehicle after turning off the ignition, disconnecting the power from the additionally installed dash cam, etc., and parking for more than 4 hours.
  • B. If any product is connected to the diagnostic communication terminal under the driver's seat, the update function will not work due to interference in the vehicle internal communication.

    Wireless downloading will begin when you start the engine after disconnecting the device from the diagnostic communication terminal under the driver's seat. If you turn off the engine after driving the car for more than 30 minutes, the update is performed.
    (Do not connect any device to the diagnostic communication terminal under the driver's seat during the wireless update.)
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