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ELECTRIFICATION
ELECTRIFICATION

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Considering a Genesis EV? We've gathered the most common questions and answers to help you make your decision towards electrification smoother.Considering a Genesis EV? We've gathered the most common questions and answers to help you make your decision towards electrification smoother and

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Electric Charging
[Electric Charging]

How can I purchase a Genesis-Approved Home Charger?

All Genesis Level 2 Home Charging Stations are provided by our partner ChargeHub. When purchasing your Genesis electric vehicle, you will receive a ChargeHub link providing you with information on how to order a Genesis-branded charging station. If you have any questions about purchasing your electric vehicle without a wall box, please contact your Genesis Experience Manager at any time.


[Electric Charging]

I am unsure if my home meets the requirements to install a wall box. How do I proceed?

Please contact our partner ChargeHub directly using the contact details below or visit the website. Alternatively, you can contact your Genesis Experience Manager (GXM), who can provide you with more information.


ChargeHub  |  Phone: 1-888-400-0164  |  Email: support.genesis@chargehub.com


[Electric Charging]

Will my vehicle notify me when it is low on charge? At what KM will I be notified I need to charge?

EV battery quality continues to improve, and so does electric range as a result. Genesis vehicles are equipped with Level 2 charge capabilities as well as rapid charging (delivering a charge of almost 80% in 18 minutes) to help ensure you can more than maintain the range you need day to day.

[Electric Charging]

How much is a new Electric vehicle?

While initial purchase prices are typically higher, EV prices continue to decline as production costs are amortized. Federal and provincial tax rebates are also available to help reduce the initial purchase costs, and with the variety of savings EV owners enjoy, many recoup the extra cost of the vehicle within three years.

[Electric Charging]

Will I have to pay to replace my battery at some point?

Consumer Reports estimates that the average EV battery pack’s lifespan is nearly 17 years if driven approximately 20,000 kilometres per year. That’s about twice as long as most people keep their vehicles. If you are leasing a Genesis electric vehicle, you will trade in and replace the model with a new vehicle every 3 years, and most likely will not experience battery degradation.

[Electric Charging]

Can I find a place to charge my EV on the road?

Currently, there are approximately 6,000 public charging stations and 16,000 charging ports in Canada – plenty to support today’s EV owners. A variety of public charging networks have also been created and continue to expand, which means getting a charge is becoming easier every day. Click here to find a charging station. 

[Electric Charging]

What is the warranty coverage on a Genesis electric vehicle?

Genesis Motors Canada's EV System Warranty covers select electrical and battery components* up to a total of 96 months from the warranty registration date, or 160,000 km, whichever occurs first. Click here to discover full warranty coverage details. For recommended service schedules, download one of our EV owner's manuals here.